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Consumer right of withdrawal

Consumer right of withdrawal

As a consumer you have the right to cancel this contract within 14 days without any reason. The period of cancellation commences 14 days from the date of conclusion of the contract but not before obtaining the admonition in a durable medium (e. g. letter, fax, email). To exercise your right of cancellation you must notify to us, by a clear statement e. g. a letter sent by mail, by fax or by email to withdraw this contract. You sure may use the attached form which however is not finally mandatory. In order to observe the revocation period it is sufficient for you to send the message about exercising your right of withdrawal before expiration of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract we must repay all payments we have received from you promptly or within 14 days after receiving your statement about exercising your right of withdrawal including costs of delivery with the exception of additional costs arising from the fact you have chosen another type of delivery than the cheapest offered by us. For the repayment we use the same method of payment you have used for the initial transaction unless we explicitly agree otherwise. You will not be charged with fees for this repayment.

Have you explicitly required our services within the period of withdrawal you have to pay us an appropriate amount corresponding to the proportion up to the date on which you notify us of exercising your right of cancellation equivalent to the proportion of the services provided in relation of the total amount of our services provided in the contract. The proof of the opportunity to conclude a contract or communicating of the proof of the opportunity of a contract complies with the total volume of our service. You are only obligated to pay compensation for the services provided up to the revocation if you have been advised before delivery of you contract statement of the legal consequences explicitly agree that we will start before the end of the withdrawal period with the execution of the consideration. There is an obligation to pay compensation; this may mean that you are in need to fulfil the contractual payment obligations for the time period until cancellation.

The proof of the opportunity to conclude a contract or the procurement of such corresponds to the total scope of the service. You are only obliged to pay compensation for the service provided until the revocation if you were advised of this legal consequence before submitting your contractual declaration and have expressly agreed that we will start to perform the consideration before the end of the revocation period. If there is an obligation to pay compensation, this may mean that you still have to meet the contractual payment obligations for the period up to the revocation. Your right of cancellation expires prematurely if, at your express request, the contract is completely fulfilled before you have exercised your right of cancellation. Obligations to reimburse payments must be fulfilled within 30 (thirty) days. The period begins for you when you send your cancellation notice, for us when we receive it.

- End of cancellation policy statement -

Expiry of the rights of withdrawal

The right or revocation expires when the customer has consented expressively to the immediate onset of the performance of the service and has at the same time confirmed his knowledge upon complete performance of the contract he loses his right of withdrawal by the Real Estate Agent and the Agent has performed the full service.

Consent of immediate processing

Do you wish that the entrepreneur begins his activity immediately before the end of the 14 day cancellation period, you have to declare this expressively e. g. by a letter sent by mail or by fax or by email) and additional confirm the knowledge of losing the right of withdrawal due completely fulfilling of the contract. You sure may use the attached form which however is not finally mandatory.

The right or revocation expires when the customer has consented expressively to the immediate onset of the performance of the service and has at the same time confirmed his knowledge upon complete performance of the contract he loses his right of withdrawal by the Real Estate Agent and the Agent has performed the full service.

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